개인정보처리방침

🔐 Privacy Policy

KAISER PLUS operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (“Services”). This store is powered by Shopify, which enables us to provide our Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.


👤 Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal information does not include anonymous or de-identified information that cannot reasonably be used to identify you.

Depending on how you interact with our Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

📇 Contact Details

Name, billing address, shipping address, phone number, email address, and similar contact information.

💳 Financial Information

Credit card details, debit card details, financial account information, payment card information, payment confirmations, transaction details, and other payment-related information.

🔐 Account Information

Username, password, security questions, preferences, and settings.

🛒 Transaction Information

Items you view, add to cart, save to wishlist, purchase, return, exchange, or cancel, and your order history.

💬 Communications With Us

Information you provide when contacting customer support or otherwise communicating with us.

💻 Device Information

Information about your device, browser, network connection, IP address, and other unique identifiers.

📊 Usage Information

Information regarding how and when you interact with and browse our Services.


📥 Sources of Personal Information

We may collect personal information from the following sources:

🙋 Directly From You

When you create an account, place an order, contact us, use our Services, or otherwise provide information directly to us.

⚙️ Automatically Through the Services

When you visit our website or use our products or services, including through cookies and similar technologies.

🤝 From Our Service Providers

When we engage third-party service providers to collect or process information on our behalf.

🌐 From Partners and Other Third Parties

We may also receive information from business partners and other external sources.


🛠️ How We Use Your Personal Information

We may use your personal information for the following purposes:

🛍️ To Provide, Personalize, and Improve Our Services

This includes processing payments, fulfilling orders, remembering your preferences, sending account-related notifications, managing returns and exchanges, maintaining your account, arranging shipping, publishing reviews, and recommending relevant products based on your purchase history.

📢 Marketing and Advertising

We may send you promotional emails, text messages, or postal mail, and display advertisements based on your browsing activity, purchases, cart activity, or other interactions with our Services.

🛡️ Security and Fraud Prevention

We use personal information to verify accounts, provide secure payment and shopping experiences, detect and investigate fraud or other illegal or malicious activities, and protect public safety and our Services.

📞 Communication With You

We use your information to respond to inquiries, provide customer support, and maintain our business relationship with you.

⚖️ Legal Compliance

We may use your personal information to comply with applicable laws, legal processes, law enforcement requests, civil discovery, litigation, and to enforce our policies or protect our rights and the rights of others.


🔄 How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

🏪 Shopify and Service Providers

Including IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping services.

📣 Business and Marketing Partners

To provide advertising and marketing services, including personalized advertising across multiple merchants and websites through Shopify and other third parties.

✅ With Your Consent

When you request us to disclose information, authorize shipping partners, or use social media widgets or login integrations.

🏢 Affiliates and Corporate Group Members

Within our affiliated companies or corporate group.

📑 Business Transactions and Legal Obligations

For example, in the event of a merger, acquisition, bankruptcy, subpoena, search warrant, or other legal requirement, or to protect our Services, rights, users, or others.


🛍️ Our Relationship With Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of our Services in order to provide and improve the Services.

Information you submit to our store may be transferred to and shared with Shopify, as well as with third parties located in countries outside your own country of residence.

We may also use certain enhanced Shopify features that combine information from your interactions with our store, other merchants, and Shopify itself in order to protect, grow, and improve our business. In such cases, Shopify may be responsible for responding to requests regarding your privacy rights in relation to its processing of your personal information.

For more information, please refer to the Shopify Consumer Privacy Policy and Shopify’s privacy portal.


🔗 Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. If you follow those links, you should review their privacy policies, security policies, and terms of use.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or services. Information you share in public or semi-public spaces, including on social media platforms, may be visible to other users and third parties.


👶 Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors under the age permitted by applicable law. If you are a parent or guardian and believe a child has provided us with personal information, please contact us to request deletion.

As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” the personal information of individuals under the age of 16, as those terms may be defined under applicable law.


🔒 Security and Retention of Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Information transmitted to us may not always be secure during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information.

We retain personal information for as long as necessary to maintain your account, provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.


✅ Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

👁️ Right to Access / Know

You may request access to the personal information we hold about you.

🗑️ Right to Delete

You may request that we delete your personal information.

✏️ Right to Correct

You may request correction of inaccurate personal information.

📦 Right to Portability

You may request a copy of your personal information and, where applicable, ask us to transfer it to a third party.

🚫 Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on your location, you may have the right to opt out of the “sale” or “sharing” of personal information or the use of personal information for targeted advertising.

📩 Communication Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link in those emails. Even if you opt out of promotional messages, we may still send you non-promotional communications, such as order updates or account-related emails.

🇬🇧 🇪🇺 Additional Rights for UK / EEA Residents

If you are located in the United Kingdom or the European Economic Area, you may also have the right to:

  • object to certain processing of your personal information,
  • request restriction of processing,
  • withdraw consent where processing is based on consent.

📣 Complaints

If you have complaints about how we process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to appeal our decision or file a complaint with your local data protection authority.


🌍 International Transfers

We may transfer, store, and process your personal information outside your country of residence.

Where required by law, if we transfer personal information outside the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent safeguards approved by the relevant UK authority, unless the destination country is considered to provide an adequate level of protection.


🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice if required by applicable law.


📞 Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us at:

Email: kaiserplus.sg@gmail.com
Address: 160 Robinson Road, #14-04, Singapore 068914, SG

For purposes of applicable data protection law, KAISER PLUS is the data controller of your personal information.